Woolworths reopens home delivery for shoppers as it doubles their online capacity

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Woolworths reopens home delivery for shoppers as it doubles their online capacity

Woolworths has doubled its online capacity with thousands of new delivery options to help people stay at home during the COVID-19 pandemic.

The Australian supermarket giant’s delivery services were slowed in mid-March as the nation went into lockdown to curb the spread of the virus.

But store bosses announced on Wednesday that a 7,000 sq/m warehouse in Melbourne had been set up to service an extra 5,000 online orders per week.

More than 5,000 new drivers were also hired to add tens of thousands of home delivery windows to meet a soaring demand for online groceries across the country.

Woolworths has increased its online capacity to meet the growing demand for online orders. Pictured:  People shop at a Woolworths supermarket in Sydney on March 17

While the warehouse is strictly for online orders only and won’t be open to shoppers, it will provide jobs for 400 locals. 

‘We’re seeing a big increase in demand for home delivery as more and more customers seek to limit their outings in the community,’ WooliesX managing director Amanda Bardwell said.

‘We now have a highly flexible and scalable way to meet the needs of many more of our online customers in the weeks and months ahead.’  

Despite the additional services, Woolworths said product limits including one pack of toilet paper and two canned food items per person will still apply. 

To limit the risk of COVID-19 exposure, delivery workers will leave groceries at the door rather than to the customers’ kitchen bench. 

Community pick-up – where customers can place a puck-up order online for themselves or on behalf of someone else – will still be available at more than 850 stores across the country. 

Coles also reopened its home delivery ‘click and collect’ to all customers on Tuesday 

Coles also reopened its home delivery ‘click and collect’ to all customers on Tuesday. 

The service was temporarily shut down on March 16 so the retailer could divert all resources to restocking shelves amid the pandemic.

‘We are pleased to announce the re-opening of our home delivery service. This means that both our Click and Collect and home delivery services are available to all customers,’ Coles said in a message to customers. 

Shoppers can use their existing Coles Online login details and choose which service they want to use. 

As with Woolworths drivers, Coles employees will not carry groceries to shoppers’ kitchen benches for safety reasons. 

 

Source: Daily Mail australia

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